FAQ

What patients ask before they book.

Safety & quality

Is dental treatment in Albania actually safe?

Yes. Treatment takes place at an ISO 9001-certified clinic whose dentists trained and hold ongoing certifications in Italy and Germany, using the same implant and ceramic brands (Straumann, Nobel Biocare, Ivoclar) used in Western European clinics. Albania is an EU candidate country, and the clinic's sterilisation and safety protocols follow EU medical-device regulation.

What materials and brands do you use?

Only documented, globally recognised systems: Straumann and Nobel Biocare implants, Ivoclar ceramics. Every component used in your treatment is recorded in your treatment documentation, so your dentist at home can see exactly what was placed.

Language & travel

Will I be able to communicate with my dentist?

Yes. Our coordinators and dentists speak English, Italian and German fluently, and every treatment plan is written in your language before you travel. A staff member is with you at every appointment to translate if needed.

How do I get from the airport to the clinic?

We arrange private airport pickup and drop-off, and book you into a partner hotel a short walk from the clinic, all included in your treatment plan for stays over 2 nights.

How many trips to Tirana will I need?

Most veneer and crown cases are completed in a single 4 to 7 day visit. Implant cases sometimes need a short second visit 3 to 6 months later for the final crown, which we plan around your schedule from day one.

Guarantee & aftercare

What if something goes wrong after I fly home?

Every treatment comes with a written guarantee, up to 10 years on implants. If you notice an issue at home, you message your dentist directly on WhatsApp. Minor adjustments are coordinated with a local dentist where possible; if you need to return to Tirana for warranty work, treatment and a second set of flights are covered under the guarantee terms.

Payment

How can I pay, and is a deposit required?

We accept card, bank transfer and cash in EUR. A small deposit secures your appointment dates once your treatment plan is confirmed; the balance is paid at the clinic, split across your visit if you prefer.

Do you accept dental insurance?

Most UK, Italian and German dental insurance does not cover treatment abroad, but we provide detailed invoices so you can claim any portion your policy allows. Ask your coordinator for the paperwork you'll need.

A dentist discusses treatment options with a patient
A close view of a dental examination

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